![]() ![]() Your app could be out of date, which can cause crashes or error messages. Check for TikTok updates and server status ![]() You can find a stronger signal by switching the network you're using or, if you're at home, you can try to fix your internet connection by restarting the router. If you're connected but have a weak signal, you could still be experiencing connectivity problems. You can easily check your internet connection on Android and iPhone by looking at the wifi signal in the upper right corner of your screen. TikTok won't work without an internet connection, so make sure you check if you're online. Still not working? Time to check your wifi connection. Once you've found it, tap it, then slide the app up to completely shut it down. Apple does not have a 'close all' button, so you'll have to swipe through your apps to find TikTok.On iPhone 8 or earlier models, simply double-tap the home button to bring up the menu. Devices that are iPhone X or later can access the menu by swiping up from the very bottom of the screen and pausing slightly once you reach the middle of the screen or begin to see images of your recently used apps. According to Apple, there are different ways to access your recent applications menu depending on the model of your phone.Either tap 'close all' to close all of them at once, or swipe through to find and close TikTok. Hitting the leftmost button will bring up all the apps you've been using throughout the day. For some devices, you do this by looking down at the row of three buttons at the bottom of the screen. Open up the recent applications menu on your phone.This essentially restarts the software, and when you reopen TikTok the crash will have, fingers crossed, fixed itself. Make sure you fully close the app - don't exit and let it run in the background. If the app isn't responding to your taps, or the screen appears frozen, it might be time to just shut it down. But don't worry, when that happens there are a number of things you can try to get TikTok up and running again, and we've rounded up some of the most common fixes below. The screen freezes and/or the app crashes altogether, leaving you without a vital form of culture and distraction from reality. You're sitting there, trying to learn a new dance move or watch short videos of strangers lip-synching to Cardi B, when all of a sudden: boom.
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